bobuEssentials privacy policy

1. Introduction
bobu is a campaign created and operated by Across Rainbows C.I.C. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, services, and the bobu app.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect
We collect and process the following types of personal data:

a. Information You Provide to Us:

Contact details (e.g., name, email address, phone number)
Business details for venues (e.g., venue name, address, contact information)
Payment information for subscription services
Communication records (e.g., emails, messages, customer service inquiries)

b. Information Collected Automatically:

Device and usage information (e.g., IP address, browser type, app usage data)
Cookies and tracking technologies (see Section 6: Cookies & Tracking Technologies)

c. Information from Third Parties:

Data from payment processors
Information from social media interactions, if you connect with us through those platforms

3. How We Use Your Information
We use the information we collect for the following purposes:

To provide, manage, and improve our services
To process payments and subscriptions
To communicate with you about your venue’s participation in the bobu Safe Space programme
To personalise your experience with the bobu app
To send service updates, marketing materials (if consented), and important notifications
To comply with legal obligations and enforce our Terms & Conditions

4. How We Share Your Information
We do not sell your personal data. However, we may share it with:

Service Providers: Third-party vendors who assist with payment processing, IT support, analytics, and communications.
Legal & Compliance: If required by law or to protect our rights and users' safety.
Business Partners: Venues and organisations involved in the bobu Safe Space programme, to facilitate participation and engagement.

We ensure that all third parties handling personal data comply with UK GDPR and data protection regulations.

5. Data Security & Retention
We take data security seriously and implement appropriate technical and organisational measures to safeguard your information.

We retain personal data only as long as necessary for the purposes outlined in this policy. Once no longer needed, data is securely deleted or anonymised.

6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data in certain circumstances.
Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at hello@lovebobu.com.

8. Third-Party Links
Our website and app may contain links to third-party sites. We are not responsible for their privacy policies, so please review them separately.

9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, notified to you.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:

Across Rainbows C.I.C.
Email: hello@lovebobu.com

This Privacy Policy is governed by the laws of the United Kingdom.

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