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bobu essentials
Too many venues say they are safe until something goes wrong. We help your team spot trouble early, step in with confidence, and create spaces people trust. No fluff. No tick-boxes. Just real skills your team can use when it matters most.
the business case is simple
- 70% of guests say they are more likely to choose a venue where staff spot risks and handle them quickly.
- One incident can cost thousands in clean-up, cancellations, and lost reputation. Word spreads fast.
- Customers remember how your team handled the tough moment.
What your team walks away with
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Read the room
Spot risks early and act with awareness.
Intervene safely
Step in calmly and keep control.
Defuse tension
Turn heated moments into connection.
Support each other
Back each other up and build trust.
what you get
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bobu toolkit
Quick-reference guides your team can use.
staff certification
Recognised credentials that show your team is trained and ready.
bobu app listing
Be visible on the Safe Space Locator app so customers can find and trust you.
safety network access
Join a network of certified venues for peer support and shared learning.
real-time feedback
Live guest feedback on safety. Low scores trigger alerts, so issues never slip.
built by venue owners,
for venue owners
We have been there. The regular who will not leave. The staff member too scared to speak up. The Friday night incident that could have been prevented. We built bobu Essentials because we were tired of training that looked good on paper but crumbled under pressure. This is training that works when it counts.
A bobu-trained Crisis shop manager supported a customer who had just been harassed. ‘I was told you’re a safe space,’ the customer said. The manager knew exactly what to do: calm, compassion, care. No guesswork.
Want to go deeper?
Add specialist modules designed for the toughest challenges:
Preventing Sexual Harassment in Hospitality
Crisis Response
Manager Certification
Ready to protect your people, reputation and profits?
Other training teaches policies; we teach people skills. Other programmes hand out certificates; we build real confidence. Most courses end when the session ends; we back you up long term. Your staff will know what to do, your customers will feel it, and your bottom line will show it.